Privacy Policy
At Enriching Solutions, we are committed to protecting the privacy and personal information of our clients and visitors. This Privacy Policy outlines how we collect, use, retain, process and share your personal information when you visit our website or use our services. Our privacy policy is designed to maintain the privacy our of clients and visitors as well as to ensure compliance with the applicable laws of the State of Qatar.
By accepting our terms and conditions, including this Privacy Policy, you voluntarily and expressly grant us the right to collect, control, use, transfer, share and process the following data:
1. Information We Collect
We may collect the following types of information:
- Personal Information: Includes your name, email address, phone number, and payment details when you purchase tickets, book a workshop, subscribe to our newsletter, or engage with our services.
- Usage Data: Information about your interactions with our website, such as your IP address, browser type, and pages visited.
- Event-Specific Information: When purchasing tickets for events, we may also collect additional details, such as seat preferences, attendance data, and any other event-related information.
2. How We Use Your Information
We use your information for the following purposes:
- To provide and manage our services, including ticket sales, event management, bookings, payments, and cancellations.
- To communicate with you regarding ticket purchases, event updates, inquiries, cancellations, and refunds.
- To communicate with you regarding ticket purchases, event updates, inquiries, cancellations, and refunds.
- To analyze usage data to improve our website, services, and event offerings.
- To comply with legal obligations, including those related to refunds, cancellations, and ticket authenticity.
3. Sharing Your Information
We do not sell or share your personal information with third parties except in the following circumstances:
- Service Providers: We may share your information with trusted service providers who assist in delivering our services, such as payment processors, hosting providers, and ticketing systems.
- External Promoters: For events organized in collaboration with external promoters, only the necessary data required for the event will be shared under strict confidentiality agreements.
- Legal Requirements: When required by law, court, or to protect our rights, the safety of our users, or in the course of any legal proceedings.
4. Your Rights
At Enriching Solutions, we respect your privacy and provide limited rights regarding the management of your personal information:
- Access and Update: You may request to access, correct, or update your personal information by contacting us directly. Requests will be reviewed and approved at the discretion of Enriching Solutions.
- Delete: You can request the deletion of your personal data, subject to legal and operational obligations related to bookings, ticket sales, or cancellations. Enriching Solutions reserves the right to retain data where necessary for legal or business reasons.
- Opt-Out: You may opt-out of receiving promotional communications by following the unsubscribe instructions in any email or by contacting us directly. Essential communications related to event participation, bookings, or purchases will still be sent to you as required.
5. Security
We implement industry-standard security measures to protect your personal information from unauthorized access, use, or disclosure. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is 100% secure.
6. Ticket Sales, Cancellations, and Refunds
When purchasing tickets or providing personal information for event participation, your data will also be used for processing cancellations and refunds in accordance with our Ticket Purchase Policy. If an event is canceled or postponed, your personal information will be retained for record-keeping purposes and to process any refunds as required by Qatari law.
7. Changes to This Policy
We may update this Privacy Policy from time to time in accordance with legal or operational changes without prior notice. Any updates will be posted on this page with the updated effective date. Continued use of our website or services after such changes constitutes your acceptance of the revised Privacy Policy.
This Privacy Policy is an integral part of the wider terms and conditions governing the usage of our website.
For any inquiries regarding this policy, please contact us at info@enrichingqa.com